You can find your order status in your account under Orders. Here you can see every order and its current status.

I. For shipments within Germany
We offer the following payment options within Germany, unless otherwise specified in the respective product description:

1. Prepayment
Simply transfer the invoice amount to our bank account, stating the purpose of the transfer. We will provide you with our bank details, the purpose of the transfer and the terms of payment separately by email during the order process.

 
2. Purchase on account
After receiving the invoice, the amount payable must be transferred to our bank account within the period specified in the order confirmation. New customers pay by prepayment as standard.

II. For shipping outside Germany
We offer the following payment options for deliveries abroad, unless otherwise specified in the respective product description:

1. Prepayment
Simply transfer the invoice amount to our bank account, stating the purpose of the transfer. We will inform you of our bank details, the purpose of the transfer and the terms of payment separately by email during the order process. If you are already a customer or have successfully passed the credit check, you can only pay us on account..
Die Zahlungsmöglichkeiten werden Ihnen am Ende des Bestellvorgangs angezeigt. The payment options will be displayed at the end of the order process. For logistical reasons, it is not possible to collect your order yourself for online orders. Please contact our  sales team.